Shorten the journey from spreadsheet to synergy
At Macrobond, we offer a full conversion, onboarding and support service to all new customers -
ensuring your journey with us gets off to the best start.
From the moment you decide to join Macrobond, our dedicated onboarding team will work closely with you to assess and analyse your current workflows and data needs and produce a comprehensive project plan. Our conversion team has more than 10 years' experience implementing and optimising the Macrobond solution for new customers. They will transform your current documents into the Macrobond format, guaranteeing equivalent data quality and functionality.
We can convert data from any format to the Macrobond application or Microsoft Excel.
All new customers will receive:
A customised and detailed onboarding plan for every new user in your organisation
Dedicated product specialists assigned to their account
Individual training sessions that focus on specific player types and workflows
Ongoing training and expert online support
Customers can reach our support team 24 hours
a day, Monday-Friday, with queries related to:
APIs and connectors